TEACHING ASSISTANT JOB IN UK

 IT Support Analyst - Sunderland, UK

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Company Overview:

Lear is a leading global automotive technology company specializing in Seating and E-Systems. Our innovative solutions enhance in-vehicle experiences for consumers worldwide. With a diverse team of talented employees spanning 39 countries, we are driven by a commitment to innovation, operational excellence, and sustainability. Lear's mission is to Make every drive better™ by providing cutting-edge technology for safer, smarter, and more comfortable journeys. Headquartered in Southfield, Michigan, Lear serves major automakers worldwide and ranks #166 on the Fortune 500 list. For more information about Lear, visit our website lear.com or follow us on Twitter @LearCorporation.

Role Overview:

We are seeking an IT Support Analyst with a mission to provide comprehensive IT support to the Sunderland JIT and FOAM facilities, ensuring compliance with local and corporate requirements.

Main Responsibilities:

• Deliver prompt 1st / 2nd line technical support for production and office users in both Sunderland Plants, conducting thorough problem analysis and rectification.
• Ensure uptime of critical and non-critical IT systems by performing daily checks on virtual environments and networks to minimize production downtime.
• Upgrade and optimize hardware/software to meet user requirements, enhance productivity, and maintain system stability.
• Monitor and resolve LAN/WAN issues to ensure seamless communication performance.
• Maintain documentation and procedures to facilitate seamless operations and preserve a valuable knowledge base.
• Plan and execute preventive maintenance activities, including contractual maintenance for essential equipment to minimize downtime.
• Proactively address data flow issues on a shift-by-shift basis to ensure uninterrupted IT operations.
• Manage an adequate inventory of IT consumables to support the daily functioning of all IT equipment.
• Oversee the maintenance of telephone and mail systems for efficient communication within the organization.
• Provide support for the current Nagios implementation across the sites, ensuring devices are up-to-date.

Key Skills and Qualifications:

• Experience in IT Support, preferably in a manufacturing environment.
• Strong technical problem-solving skills, capable of working alone or in a team.
• Willingness to provide On-call support as part of a Rota.
• MCITP/MCTS SQL 2016 (or above) and MCSE/MCP Windows 2016 (or above) certifications preferred.
• Proficient in handling hardware such as Dell Servers, Cisco wired and wireless infrastructures, and Dell/Lenovo Workstations & Laptops.
• Software expertise in Windows Server 2016/2019, Windows 10 Workstations & MS Office 365, Microsoft SQL 2016/2019, Nagios, and Avamar cloud backup software.
• Experience with Cisco networking, including Switches and Wireless Access points configuration.
• Familiarity with structured cabling systems, category 5 Ethernet, and fiber.
• Effective communication skills, even under pressure.
• Adaptability and openness to change.
• Analytical approach and attention to detail.
• Procedure and compliance-driven mindset.
• Strong team player.

If you have experience in IT support and are ready to contribute to the success of Lear's automotive technology solutions, apply now for the IT Support Analyst role. Join our dynamic team and make a difference in the automotive industry's future!

TEACHING ASSISTANT JOB IN UK